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Recipok Help Center

Document reading: included scans and extra packs

All plans

Which features use scans, how many each plan includes, how to top up with packs and when a scan is refunded.

What it is for

Recipok can read documents for you: the photo of a recipe from your notebook, a supplier’s delivery note, an ingredient’s technical sheet or the annual price list. You check what it suggests and save it, without typing line by line.

Each reading uses a scan. This article explains which features use them, how many your plan includes, how to get more and when you get a scan back. It is mostly for whoever uploads documents every day: purchasing, the office or the owner.

Which features use scans

FeatureWhereWhat it uses
Recipe from a documentCreate recipe or formula › Import with AI1 recipe scan per document.
Purchase delivery notes and invoicesPurchasing › Scan document (Integral plan)1 scan per document uploaded.
Price listsAI price updater1 purchase document scan per document.
Ingredient technical sheetIngredient sheet › Attach technical sheet › Analyze with AI1 scan from your balance per analysis.
Nutrition and allergens from the nameIngredient sheet › Fill with AI1 scan from your balance, only if a suggestion comes back.
HACCP plan suggestionsHACCP plan › Fill in with AI1 scan per suggestion (or per stage when suggesting hazards), unless your HACCP plan module includes them.
Cold FormulationThe automatic suggestion actions of the Cold Formulation moduleScans from your balance.

The other Recipok features (order recommendation, recipe costing, labels, production orders) don’t use scans.

How many scans your plan includes

There are two types of counter:

  • Monthly quota (Free, Essential and Advanced plans): a number of readings that renews every month, separate for recipes and for purchase documents.
  • Scan balance: a shared pool used by technical sheet readings, Fill with AI, the HACCP plan and, on the Integral plan, also delivery notes and recipes.
PlanRecipes from a documentPurchase documents
Free10 a month5 a month (price updater)
Essential20 a month15 a month (price updater)
Advanced40 a month30 a month (price updater)
IntegralScan balance shared by all readings, including the delivery note and invoice scanner, which can be topped up with packs.
Purchasing › Scan document
Scan document 142 available scans +
DocumentSupplierStatus
delivery-note-dairy-1410.pdfLácteos del ValleProcessed
flour-photo.jpgHarinas RuizProcessing
2packaging-invoice.pdf—Unprocessed
Pastelería La Plaza’s delivery note scanner with its scan balance.
  1. 1Your balance: on plans with a monthly quota it shows as “X of Y scans this month”. With a shared balance, clicking the counter opens the purchase of more scans.
  2. 2An unprocessed document already has its scan paid for: starting its reading doesn’t charge another. If you delete it before it is read, you get it back.

The same counter appears in AI price updater and in the Create recipe or formula window. When you have one left you will see “1 scan left this month”, and when you run out, the message with the date they renew.

Extra scan packs

If you read a lot of documents, you can buy a monthly pack of 100 or 300 scans. When you buy it, your balance goes up to that amount for a month and renews every month for as long as you keep it. You will find it under the Get more scans button (or the + on the counter) and it is shown in the history of your Subscription.

On plans with a monthly quota, the pack starts being used once you have used up the month’s quota.

When a scan is refunded

✓

A recipe that couldn’t be read

If Recipok can’t get the recipe out of the document, it tells you with “Your scan has been refunded.”

✓

A delivery note that never got read

The scan is charged when the document is uploaded. It is refunded if the upload doesn’t complete or if you delete the document before it is processed. If the analysis fails before it is read, the notice tells you the scan hasn’t been used and you can run it again.

✓

Fill with AI with no answer

It is only deducted when a suggestion comes back.

✗

What isn’t refunded

A document that has already been read, even if the result is no use to you. Processing it again is a new reading and uses another scan. A scan from last month doesn’t go back into this month’s quota either.

Tips to avoid using more than you need

  • One document per upload: the whole delivery note together, with several photos if necessary (JPG, PNG or PDF up to 10 MB; the iPhone HEIC format isn’t accepted).
  • PDF is better than a photo. If you take a photo, keep it flat, well lit and free of shadows.
  • For generic ingredients (flour, sugar), check the Ingredients Portal first: filling in from it doesn’t use scans.
  • More detail on each feature in Scanning delivery notes and invoices and Creating recipes from a document.

Frequently asked questions

When are the month’s scans renewed?
On the 1st of each month, at midnight (Madrid time). You don’t have to do anything: the counter resets by itself. Scans you don’t use are not carried over to the next month.
I uploaded a delivery note that was read badly. Do I get the scan back?
No. Once the document has been read, the scan is used up even if the result isn’t good, and reading it again costs another one. That is why it is worth taking a good photo: flat, well lit and complete, or asking the supplier for the PDF.
Do scan packs work on any plan?
Yes. On the Integral plan they top up your balance; on the other plans they are used once you have used up the month’s quota.
Does creating a recipe by typing or dictating the description use scans?
No. Analyze with AI in the create-recipe-by-hand window doesn’t use scans. What uses them is uploading a document with Import with AI.